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December 10, 2012

City of Heroes Gone

NCSoft, the owner of Paragon Studios and City of Heroes (and Villains), suddenly decided to close up the studio and the game, with November 30, 2012 being the go-dark date. This came as a great surprise to both Paragon Studios and the fans, as the game was still profitable, although niche, and the studio had a lot of plans, including a full update about to launch. Instead, they started to shutter the business and prepare for the death of the game.

The big problem with playing an MMORPG is that it is online; in other words, the user, once they have "purchased" the game, is at the mercy of the game's owners and developers. When they decide the game is finished, the user cannot keep playing on their own. Once the servers are turned off, that is it. It is over. Kaput.

It has happened to a number of games, although most manage to eek out an existence on small servers with minimal staff (or even with programming-minded non-professionals taking over). What is frustrating about this decision is that the game was only 8 years old (there are many older MMORPGs still going), it was still profitable and had a decent fan-base, and it had developers who truly cared about the project and were actively trying to keep it successful and make it even more successful.

NCSoft bought the IP from Cryptic Studios, who first made City of Heroes. NCSoft is based in South Korea and has made a name for itself in the Asian market for MMORPGs. However, they had little to no footprint in America or Europe, as their games did not resonate with western audiences. City of Heroes allowed them to have a successful franchise in those areas. For the most part, they left Paragon Studios alone to continue developing the game as they saw fit. The game's audience had dwindled down to a fairly robust (for the genre) core of die-hard fans. They got a bit of a boost when they went Free to Play, but that was temporary. Again, though, all signs (including Paragon Studio personnel who should know) pointed to the game continuing to be profitable in its market.

What is disconcerting is that many of the "big names" who enjoyed the game came out of the woodwork and offered to help the company, the studio, and the game when NCSoft made the sudden and unexpected decision to shutter the game. Mercedes Lackey, Neil Gaiman, and John C. Wright, among others, protested and offered their support. Companies were interested in purchasing the IP from NCSoft, but were rebuffed (or NCSoft asked for 4-6 times what the IP was actually worth, which is the same as a complete rebuff).

In the end, NCSoft could not be swayed and the game did, in fact, go dark on the designated day.

I'm sad and a bit angry at this. I can tell you that I will think twice before purchasing or signing on to play any  NCSoft property in the future. Not only are most of their efforts not amenable to western game playing, but the way they handled this game closure tells me they are not to good business people.

But mostly I'm sad for the game, the many dozens (oh, who am I kidding, hundreds) of hours I spent in the game for most of the last 8 years, and the many friendships I nurtured within the world. I went from an MMO newbie to one a grizzled veteran who helped the newbies in the game. I played for the better part of two years with three of my close friends, we created a large super team together (Pax Equitas), and they helped get me most of the way to my first level 50. I continued playing even after each found other life concerns that took them away from the game. I found new people to play with, new heroes to help, and new challenges. I told many stories, helped many people, and was helped and touched by many more.

Red Thorn, Seraphim Angel, Shield Sentinel, Qu'en, All-American Girl, Gilgamesh, Water Wraith, and all the (many, many, many) other heroes, may you Rest in Peace. Your fight is over, but not forgotten.

Red Thorn in the center of one protest toward the end of City of Heroes. Various other heroes stand with him.
ADDENDUM:
A year later, and it still doesn't make much sense.
http://www.pcpowerplay.com.au/2013/11/no-more-heroes-the-fall-of-the-first-superhero-mmo/

1 comment:

  1. I was sad when you took a break from this game, but even more sad for you now that it's gone. This game has been a staple for you since we first met, so despite my not playing it, it does hold a special place in my heart. I think it's more than "just a game" and I'm sad you won't have that world to protect with your heroes anymore.

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