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Showing posts from December, 2004
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Relaxing over Christmas 

Servicing the Customer or Providing Customer Service?

I'm in the process of buying a car. Being a good boy, I went through the process at my bank first to ensure I had the financing. I had already done the research and settled on the car I wanted. As my bank is closed on the weekend, and I bought the car on Saturday, today was the first day I could contact the bank and set up the loan closing appointment with them.

I had been speaking with a pleasant woman named Martha whose uncertainty about certain things made me think she was a little new to the process. However, this is not a problem with me as I'm generally a pretty amiable fellow and I am rarely in a rush. I've spoken with Martha three seperate times concerning the issue and she has been helpful each time.

Today I set up a meeting with her for 1 pm (my lunch hour) at which time I would present her with the paperwork, she would go over them, and type up the final papers from the bank for my signature. About 20 minutes later I get a rather abrupt phone call back from one …

I Think I Think

If I am going at or under the speed limit, if I’ve engaged the clutch and am coasting up hill, and if I am still catching up to you, you may be traveling too slowly for the road.Don’t women know that size matters to men, too? (And I’m not referring to breast size, ladies.)The way people act toward each other, what they want, and the struggles of the sexes, has really changed little over the centuries. Mary of Nazarene and Mary of Magdelene would have had a lasting influence, a reactive relationship, and a profound effect on Jesus and on the founding of Christianity. Of course the threatened males of the time wanted to minimize the women’s role and maximize their own—just like men today try to do with smart, driven, opinionated, influential women.Love and Hate are not opposites. They are different aspects of the same coin. Apathy is the opposite of any of the passionate feelings like Love and Hate.Fear is the one thing that holds humanity (as a whole and as individuals) back more than …